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insurance the wells physiotherapy

We welcome self-funding patients and those paying via insurance at The Wells Physiotherapy & Sports Clinic.

We accept debit and credit card payments (except American Express)

  • Initial consultation (30 mins): £52 

  • TN Card members initial consultation with Ben or Apurva (30 mins): £46.80 

  • Follow-up appointment (30 mins): £48 

  • Sports massage (50 mins): £70 

  • Domiciliary visit – depending on location and at the discretion of the clinic (30 mins): from £100 

  • ‘Strapping’ sports tape application (10 mins): £10 



Before your physiotherapy appointment, please contact your private medical insurance company to check that your cover is adequate and to obtain the following information: 

  • Membership number

  • Claim number

  • Number of sessions authorised

Please bring this information with you to your initial appointment.

Please be aware that all insurance policies usually have an excess, for which the policyholder is responsible. Your treatment may not be covered entirely by your insurance company, and any shortfall is your responsibility to settle directly with the clinic. Your insurance company will answer any questions you may have regarding your policy.

Cashback plans

Once payment is received from the patient, we provide a receipt on our letterhead for you to claim part or full payment back from your healthcare company.  

For self-funding patients, please note that a £20 cancellation fee will apply for appointments cancelled with less than 24 hours' notice. For insurance-based patients, this fee may or may not apply, depending on your insurance provider. 

We work with all major insurance providers

Bupa logo
Cigna Logo
vitality insurance logo
iprs health logo
vita health logo
wpa logo
Aviva logo
Healix Logo
proclaim logo
the exeter health insurance logo
axa logo
Speed Medical logo

To book an appointment with one of our physiotherapists, please call 01892 525065

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